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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
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HP Recommended
OfficeJet 6962

HP OfficeJet 6962 gets jammed when trying to print on Cricut Sticker Paper. 

1 REPLY 1
HP Recommended

@JENNY19851, Welcome to HP Support Community!

 

Ensure that the paper type is supported by the printer. Refer to the document Printer Specifications for HP OfficeJet Pro 6900 Printers for detailed information.

 

For further assistance, I'd like to know if you're able to print fine with regular plain paper?

 

Keep me posted.

 

 

TEJ1602
I am an HP Employee

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