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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-26-2025 02:15 PM

HP Recommended

I have had this printer 14 months and have printed less than half a ream of paper. The Ink levels are barely used!

It shows "Tri-Colour printhead appears to be missing" - it isn't. I have tried all the suggest methods of re-installing, cleaning, new printhead, factory reset but the problem persists. HP say I should simply buy a new printer (won't be a HP if I do buy a new one!) but I think that there should be a solution to this issue rather than throwing away a printer. 

 

Can anly one help please?

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