7510 print head issues

[Mike1369]

Hello, 

The above printer was printing plain white pages. Didn't say "Out of ink", when I opened the printer, to check, and replaced the cartridges, then the printer said, "Low Ink". I replaced black with new 564 XL, printed and it worked. Then subsequent prints went back to the blank page again. I then did the steps that are outlined in the various support articles.

Clean was giving blank page. Align was saying, "Alignment Failed".

I cleaned the print head, in the distilled water, etc. Same. Did several times, etc. 

After all these attempts, both the printer and the HP Smart software would return, "Alignment failed" and no alignment pages would print.

Finally, in another Support Article, said "Run under warm water to flush out, as last ditch try..."

I did that, and on the HP Smart software, the Alignment Failed error stopped, but still said on printer, itself.

But, this time, the alignment page printed as shown below. 

Please note: I only use Black Ink, because no need to print color for the things we print. I have driver set to "Black Ink Only".

Then when I do Clean Cartridges, I get the output shown. Where part of the page, the ink fades out, but in the alignment page, black ink is there. So, I am at a loss what to do next.

If there are any other ideas, I would appreciate them to try.

I don't want to spend $80.00 for a new print head, when I can buy a new printer for $60. I like this printer that I have, and would like to keep it.

Thank you,

Mike

Clean CartridgesAlign

[asmita6658 · Accepted solution]

Hi @Mike1369

Welcome to the HP Support Community. 

Appreciate you trying the steps but this looks like a hardware issue. Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Mike1369]

Would buying a new print head fix the issue, would you know?  I just need a cheap monochrome all-in-one. I don't use it that much.

Thank you