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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Color LaserJet Enterprise M555dn
Microsoft Windows 11

Hello, I need help solving the error message 81.09.00. Repeatedly after restarting the printer, this error appears.

Thank you for your help.

3 REPLIES 3
HP Recommended

Format the disk and run the firmware upgrade to the latest version.




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HP Recommended

Pls, I don't know how to format the disk and how to upgrade to a newer firmware?

Thank you for your help.

HP Recommended

Download printer firmware from hp.com and download the readme file. The steps are explained in readme file.




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