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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎06-06-2022 04:30 PM

HP Recommended
Product: HP OfficeJet Pro 8725 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have read through every similar message I could find but no joy yet.

My 8725 printer works great but...

I recently moved from the US to the UK. Can no longer buy the US 952 cartridges; only the UK 953 ones. But of course, the printer complains these are the wrong ones.

How to change the printer's region?

Thanks ANYBODY who can help!

 

Category:
2 REPLIES 2

‎06-07-2022 08:27 AM

HP Recommended

Hi @DavidinPDX,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you moved and the printer is not is accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

1 person found this reply helpful
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‎08-05-2022 12:51 PM

HP Recommended

Hello I have the same issue but moving from the UK to the US. My OfficeJet Pro 6960 took 903 cartridges inthe UK, and the shops here say the right cartridge is 902. I purchased them and they do not fit. How do I do a country reset for my printer?

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