A combination of lights are blinking on my Hp deskjet 2700 advantage printer. How to solve the issue

[Sarah527]

The information light, ink alert light and control panel lights are all blinking red. The power button light is also blinking white. there's are also errors such as: wireless icon, wifi direct icon, paper error icon. Don't know what else to do.

[Garp_senchau]

@Sarah527, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

When your HP DeskJet 2700 printer displays multiple flashing lights—such as the power button light blinking white, and the information, ink alert, and control panel lights blinking red—it indicates various issues that might require attention. Here's a step-by-step guide to troubleshoot these blinking lights:

Common Reasons for Blinking Lights

Ink Cartridge Issues:

• The ink alert light blinking often suggests there is a problem with one or both ink cartridges. This could be due to a cartridge being incompatible, low on ink, or inserted improperly.
• Solution: Remove the cartridges, check for any protective tape or obstruction, and ensure they are seated correctly. Replace any problematic or empty cartridges.

Wireless Connection Errors:

• Blinking wireless and Wi-Fi Direct icons indicate connectivity problems.
• Solution: Ensure the printer is close enough to the router (1 to 1.5 meters is recommended). Reset the printer's network settings and reconnect it to your wireless network. Use the printer's control panel or software setup wizard to guide you through reconnecting.

Paper Jam or Paper Tray Issues:

• The paper error icon suggests that there may be no paper in the tray or a paper jam.
• Solution: Load paper into the tray, clear any obstructions, and make sure the paper size matches the settings on your device.

Power and Error Lights:

• A blinking power light often indicates that the printer is turning off or on, or is processing a task.
• Solution: Ensure all doors are properly closed and there's no obstruction. Try resetting the printer by unplugging it, waiting for about 60 seconds, and then plugging it back in.

For detailed instructions with illustrations on error lights and codes, refer to the HP DeskJet 2700 Blinking Lights and Error Codes Guide.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,

[Sarah527]

Thank you for responding. I check for jam papers and there was none, I removed the colored ink cartridge and it was still blinking. I also remove the paper from the tray and unplug the cord and waited for 60mins but nothing has been resolved. Don't know what else to do.

[Garp_senchau]

Hey @Sarah527,

Thank you for your response

Let's perform the following steps:

Restart the Printer

1. Turn off the printer.
2. Unplug the power cord from the back of the printer.
3. Press and hold the power button for 30 seconds.
4. Wait for 60 seconds and connect the power cord back in.
5. Turn on the printer.

Run HP Print and Scan Doctor (Windows only):

• Download and run the HP Print and Scan Doctor tool. Follow the prompts to diagnose and fix common printing issues.

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Factory default (final resort):

Refer to this guide to factory default the printer: Restore factory defaults on your HP printer | HP® Support

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,