A6 Photo prints

[Tomo53]

I set my printer adjustment to print A6 (10x15 cm). I just get the error that chosen format is not supported in the photo tray. A4 i the main tray works ok. I tried with Photoshop and also Lightromm with the same result. 

If I choos automatic tray the printer use the main tray for A4. This printer just make me crazy. Had a Photosmart before that worked much better. This is crap.

Edit: I can´t change the tray on the printers display. Photo tray is greyed out, only main tray can be used.

[Tardis40 · Accepted solution]

Hi @Tomo53,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with select paper size. I will be glad to help you.

When printing photo's there should be a paper size 4 x6 inches 10 x15 cm to us not A6.

Here are some documents for printing photo's

Printing and Changing Print Settings (OS X)

Printing Photos (OS X)

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.

[Tomo53]

I tried with 4x6 and that worked fine. I was confused because the printer was supposed to manage A6. Problem is solved.