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‎03-15-2023 04:40 PM

HP Recommended
Operating System: Microsoft Windows 11

Laserjet Pro MFP M127fw - ADF tray was giving paper jam error. Cleaned out the try and rollers with damp cloth according to instruction on this site. Still getting the same error. 

Loaded 1 sheet of paper in the ADF and no sound made by scanner. Unplugged printer USB and Power Cord from Back, and wall socket. Waited 3 mins, held the power button down for 30 seconds and plugged back in. 

 

Now error on compute is saying - "The scanner Automatic Document Feeder (ADF) does not contain any pages. Insert the pages to be scanned into the ADF and try again. "

 

The pages are in the ADF - still no beep from printer when loading the paper into the ADF.

1 REPLY 1

‎03-16-2023 12:17 PM

HP Recommended

Hello @Salman127 ,
Welcome to the HP Support Community!

ADF Sensor Pro200-4.png

Press this lever down, then a message should appear in the display, something like this "Original is inserted".
If no message appears, then the sensor is defective. The sensor must then be replaced by a printer technician.

Hope this helps! Keep me posted.
Andr-1611

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