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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Admin user name and password on new HP deskjet 2621

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03-30-2019 05:41 AM
Hi,
I just recently purchased an HP Deskjet 2621 and went through the normal setup.
However, on Wifi Direct setup, the password is too common and I want to change it.
I then go to EWS and unfortunately, there is a username and password required for EWS sign in which I have not setup previously.
How can I reset this default username and password.
I tried the following but did not work:
- username: admin password: admin
- username: admin password: blank
- username and password both blank
all the above methods when signing into EWS does not work
Can help advice how to reset username and password of EWS so that I can change the default wifi direct password?
thanks in advance.
Solved! Go to Solution.
Accepted Solutions
03-30-2019 07:06 AM
Hi,
The printer does not have a preconfigured administrator password, a such was set by you and that may happen by mistake.
The user is admin (all lower case indeed.
Try it with a combination of any password you may have selected, also try using your Wi-fi password which you may have wrongly configured as an administrator password.
Please let me know if that may allow accessing as administrator,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
03-30-2019 07:06 AM
Hi,
The printer does not have a preconfigured administrator password, a such was set by you and that may happen by mistake.
The user is admin (all lower case indeed.
Try it with a combination of any password you may have selected, also try using your Wi-fi password which you may have wrongly configured as an administrator password.
Please let me know if that may allow accessing as administrator,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
03-30-2019 07:41 AM - edited 03-30-2019 07:41 AM
Hi, good day.
as it turns out, it somehow grabs the password i nominated when I signup with hpconnected website. So yeah, any passwords that I may have nominated when setting up.
username is still admin though.
thanks!