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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-13-2020 08:05 AM

HP Recommended
Product: Example: ENVY 7645

A537A6CA-000C-40D6-8A9C-4180D09954BD.jpeg

 this image is rotated 90 deg. When I restart the printer the screen is normal after going through the initial setup the screen displays this mess and I can not access it from iPhone, iPad, iMac, or Mac Book Pro.

1 REPLY 1

‎08-16-2020 05:17 AM

HP Recommended

@CWayne1943, Welcome to the HP Support Community!

 

This looks like a hardware issue with the printer display.

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Leave the printer unplugged for couple of hours and check.

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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