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‎05-17-2016 12:27 AM - edited ‎05-17-2016 12:28 AM

HP Recommended
Product: 1510
Operating System: Microsoft Windows 10 (64-bit)

Again my scan printer stop working. I run doctor scan and it does not find the scan connected

 

what can I do, everytime i want use it, it never works

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-17-2016 06:06 PM

HP Recommended

Welcome to the HP community @pete121222,

 

I understand you have lost the connection to the scanner of your HP Deskjet 1510. I will be happy to help.

 

Below, I have posted a link to a document that offers some troubleshooting solutions to this issue. Please try out all of the steps, in order and get back to me with the results. 

 

HP Printers - Network Scanner Connection is Lost (Windows)


If this helps, show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.


I hope this helps, and have a great day.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-17-2016 06:06 PM

HP Recommended

Welcome to the HP community @pete121222,

 

I understand you have lost the connection to the scanner of your HP Deskjet 1510. I will be happy to help.

 

Below, I have posted a link to a document that offers some troubleshooting solutions to this issue. Please try out all of the steps, in order and get back to me with the results. 

 

HP Printers - Network Scanner Connection is Lost (Windows)


If this helps, show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.


I hope this helps, and have a great day.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Was this reply helpful? Yes No

‎05-20-2016 09:19 AM

HP Recommended

thanks a lot it is resolved!!

Was this reply helpful? Yes No
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