-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Aligning printer
Create an account on the HP Community to personalize your profile and ask a question
01-31-2019 09:29 AM
I am having a problem with aligning the ink cartridges. My copies come out fuzzy. I did everything right I printed something out and I'm supposed to tell the computer out of all these lines which ones are the lightest, least visible. I don't have the best eyes but I'm sure I did it right and still the fuzziness. Is there any other way to align the cartridges?
Solved! Go to Solution.
Accepted Solutions
02-01-2019 05:34 PM
Are you facing the same issue while making a copy?
Did you try printing with a different cartridge?
Update the firmware for the printer using this link: https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/1126203...
Restart the printer.
Refer to this link: https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/112620... for Fixing Poor Print Quality.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
02-01-2019 01:31 PM
Thank you for joining the HP Support Community
To provide you with an accurate solution, I'll need a few more details:
Could you please help me with the exact model name or the product number of the printer?
Are you using genuine HP ink cartridge?
Keep me posted,
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
02-01-2019 03:17 PM
It is a HP deskjet 3755. Yes I am using genuine HP ink. I tried doing the alignment and it prints out a page and I am supposed to choose out of several lines which one is the least visible. It doesn't just align it for me. Is there another ways to align the cartridges there's a computer or something that isn't going to ask me to choose those lines? Thank you so much for your help
02-01-2019 05:34 PM
Are you facing the same issue while making a copy?
Did you try printing with a different cartridge?
Update the firmware for the printer using this link: https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/1126203...
Restart the printer.
Refer to this link: https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/112620... for Fixing Poor Print Quality.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
Didn't find what you were looking for? Ask the community