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my printer showing this kind of error, anyone can help me please?

1 REPLY 1
HP Recommended

Hi @williamdanny,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Use the following solutions to resolve a fatal error.

Solution one: Reset the Deskjet printer.

Follow these steps to reset the printer.

With the printer turned on, disconnect the power cord from the rear of the printer.

  • Unplug the power cord from the wall outlet.
  • Wait at least 15 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on.
  • If these steps resolved the issue, you do not need to continue troubleshooting.
  • If the issue persists, continue to the next solution.

Solution two: Plug the printer directly into an electrical outlet

  • Plug the product directly into an electrical outlet to make sure that the power source functions correctly.
  • Disconnect the power cord from the rear of the product.
  • Unplug the power cord from any power strips or surge suppressors.
  • Plug the power cord directly into an electrical outlet.
  • Reconnect the power cord to the rear of the product.
  • Press the Power button () to turn on the product.
  • Try the task again.
  • If the issue persists, try a different electrical outlet.
  • If these steps resolve the issue, you do not need to continue troubleshooting.

If the issue persists, continue to the next solution.

Solution three: Service the  printer

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

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Sneha_01- HP support
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