All lighs are blinking on my printer HP DJ 3631

[williamdanny]

 

my printer showing this kind of error, anyone can help me please?

[Sneha_01]

Hi @williamdanny,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Use the following solutions to resolve a fatal error.

Solution one: Reset the Deskjet printer.

Follow these steps to reset the printer.

With the printer turned on, disconnect the power cord from the rear of the printer.

• Unplug the power cord from the wall outlet.
• Wait at least 15 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on.
• If these steps resolved the issue, you do not need to continue troubleshooting.
• If the issue persists, continue to the next solution.

Solution two: Plug the printer directly into an electrical outlet

• Plug the product directly into an electrical outlet to make sure that the power source functions correctly.
• Disconnect the power cord from the rear of the product.
• Unplug the power cord from any power strips or surge suppressors.
• Plug the power cord directly into an electrical outlet.
• Reconnect the power cord to the rear of the product.
• Press the Power button () to turn on the product.
• Try the task again.
• If the issue persists, try a different electrical outlet.
• If these steps resolve the issue, you do not need to continue troubleshooting.

If the issue persists, continue to the next solution.

Solution three: Service the  printer

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support