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HP Recommended
hp 115
Microsoft Windows 11

My printer get stuck on blink lights. Sometimes it's the lights on all the not even blink. When that happen I can't power off with button the my printer. I can't print anything.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Cabbar, Welcome to the HP Support Community! I’m here to help.

 

Are you referring to an HP Ink Tank 115 printer?

Which lights are blinking?

 

Kindly perform the steps mentioned in this document - Warning, Resume Lights Blink (Paper Jam)

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Are you using the HP app to print?

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Cabbar, Welcome to the HP Support Community! I’m here to help.

 

Are you referring to an HP Ink Tank 115 printer?

Which lights are blinking?

 

Kindly perform the steps mentioned in this document - Warning, Resume Lights Blink (Paper Jam)

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Are you using the HP app to print?

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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