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Message 1 of 2
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All lights blinking and error E blinking

HP Recommended
GT 5820

All the lights on my printer are blinking and an Error E with ! And the wireless symbols the direct wireless icon and an envelope icon are blinking on my screen and and nothing is happening when I power up. 

tried shutting down from the mains directly when the printer was on and waiting 5 min to restart. does not work. 

no noise comes from the printer. It’s absolutely dead

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HP Support Agent
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HP Recommended

@Eehdee, Welcome to the HP Support Community!

 

Let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check for any jammed paper inside the printer. Refer to the steps from - E4 Error (Paper Jam)

 

Try making a standalone copy and check if that works. By this, we can conclude if the hardware is working fine.

 

For more info on resolving this issue, kindly refer to - Blinking Lights and 'E' Errors

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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