All the lights are flashing on my printer display screen along with the letter "E".

[Charles15893]

All the lights on the printer display are flashing and the letter "E" is flashing.

I am unable to print and the printer shows as "offline" and I cannot reconnect to it.

I have tried hard resets and downloading and redownloading firmware

[zoey7886]

@Charles15893, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP DeskJet 4133e printer showing a flashing "E" and all lights blinking, causing it to be offline and unable to print!  
We're thrilled to have the opportunity to assist you and provide a solution.

Since you've already tried hard resets and firmware updates, let's go step by step to fix it.

Identify the Exact Error Code

• Press the "i" (Information) button on the printer.
• Check if any number appears next to "E" on the display.
• If you see a number (like E1, E2, E3, etc.), let me know for specific troubleshooting.

Check for Paper Jams or Obstructions

1. Turn off the printer and unplug it.
2. Open the front and rear access doors and check for any jammed paper.
3. Remove any torn paper bits carefully.
4. Close all covers and turn the printer back on.

Reset the Printer

1. Unplug the power cord from the printer while it is on.
2. Wait for 60 seconds.
3. Plug it back in and turn it on.
4. Check if the error persists.

Check Ink Cartridges

1. Open the ink access door.
2. Remove both cartridges (black & color).
3. Reinsert them securely.
4. Close the door and restart the printer.
5. If any cartridge is low, try replacing it.

Restore Wi-Fi & Reconnect Printer

If your printer is offline and won’t reconnect:

Reset Wi-Fi Settings:

• Press and hold the Wi-Fi and Cancel buttons together for 5 seconds until the power light blinks.
• Your printer will restart and enter Wi-Fi setup mode.

Reconnect to Wi-Fi:

• Use the HP Smart app on your phone or PC to reconnect the printer to your network.
• If it still shows "Offline," remove the printer from your PC (Control Panel > Devices & Printers) and re-add it. 

Let me know the exact error code (if any) or any changes after these steps! 🚀

Take care, and have an amazing day! 
 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards, 

[zoey7886]

@Charles15893, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP DeskJet 4133e printer showing a flashing "E" and all lights blinking, causing it to be offline and unable to print!  
We're thrilled to have the opportunity to assist you and provide a solution.

Since you've already tried hard resets and firmware updates, let's go step by step to fix it.

Identify the Exact Error Code

• Press the "i" (Information) button on the printer.
• Check if any number appears next to "E" on the display.
• If you see a number (like E1, E2, E3, etc.), let me know for specific troubleshooting.

Check for Paper Jams or Obstructions

1. Turn off the printer and unplug it.
2. Open the front and rear access doors and check for any jammed paper.
3. Remove any torn paper bits carefully.
4. Close all covers and turn the printer back on.

Reset the Printer

1. Unplug the power cord from the printer while it is on.
2. Wait for 60 seconds.
3. Plug it back in and turn it on.
4. Check if the error persists.

 

[zoey7886]

Check Ink Cartridges

1. Open the ink access door.
2. Remove both cartridges (black & color).
3. Reinsert them securely.
4. Close the door and restart the printer.
5. If any cartridge is low, try replacing it.

Restore Wi-Fi & Reconnect Printer

If your printer is offline and won’t reconnect:

Reset Wi-Fi Settings:

• Press and hold the Wi-Fi and Cancel buttons together for 5 seconds until the power light blinks.
• Your printer will restart and enter Wi-Fi setup mode.

Reconnect to Wi-Fi:

• Use the HP Smart app on your phone or PC to reconnect the printer to your network.
• If it still shows "Offline," remove the printer from your PC (Control Panel > Devices & Printers) and re-add it. 

Let me know the exact error code (if any) or any changes after these steps! 🚀

Take care, and have an amazing day! 
 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards,