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HP Recommended
HP8610
Microsoft Windows 10 (64-bit)

Lately, my HP8610 whenever printing from internet or file docs, I am plagued with whatever text I am printing with some lines of text across the page rendered blurry, then crisp for a number of lines, then prints blurry again for a few lines, then crisp. etc. This also occurs in the same spots of each page being printed regardless of the file or internet source, and this issue also occurs in the same places down the page whenever I am printing a page in copy mode from documents placed on glass.

 

I have seen similar issues being queried on HP's Support Pages, and after trying several times to align, clean and calibrate line feeds, plus replacing HP black ink cartridges with a new one, the same issue persists.  One community member stated the same issue but got resolution by cleaning rollers and platten and such, indicating some sort of manual cleaning, but i am frankly inept when it comes to such DIY efforts unless I have careful step-by-step instructions for such manual .

 

Whatever solutions can be offered here will be deeply appreciated

1 REPLY 1
HP Recommended

@mgostan1

 

Welcome to the HP Support Community.

 

For issues with copy, you can follow this document: https://support.hp.com/in-en/document/c05337009

 

For issues with printing, follow the steps from here: https://support.hp.com/in-en/document/c02866222

 

You can clean the rollers following  Step 3 from here: https://support.hp.com/in-en/product/hp-officejet-pro-8610-e-all-in-one-printer-series/5367603/docum...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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