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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 6030 All-In-One Printer
Microsoft Windows 11

I have the same E3 error like a lot of customers seem to have. The E3 error. There is no paper jam, cardridges are placed as they should, they can move freely, unplugged power for more then a minute etc. Checked drivers, firmware.

Warranty is over for a couple of months. There is no wat to contact HP by phone. Furthermore, the printer belongs to my grandfather, 86 years old, he is desperate and I can’t help him at the moment. Customer support is ***bleep*** . Furthermore he has the instant ink program which is also ***bleep*** now. Any help appreciated.

1 REPLY 1
HP Recommended

@Quadpus

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Try the steps from here: https://support.hp.com/bg-en/document/c06570371

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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