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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Anyone know how to change the print margins (Envy 6420)

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08-27-2020 08:15 AM
Having trouble printing via Adobe DC, printer seems to default a 1inch border on all sides, (tried opening in the printer app, and adobe) neither allow me to change the margins from 25mm, this is causing print too be missing and not to mention really annoying!
08-27-2020 09:26 AM
This is one of those cases where the software is doing what it is written to do - that you (or I) do not like it does not change the software.
The printer does not have any control over Adobe Reader DC.
In fact, the printer is not aware of what it is printing. All the data from the software used to submit the job to the printer is translated to printer language.
As long as the printer is not told to do something it cannot do - for example, print closer to the edge of the paper than the printer can physically print or print fonts that the printer does not recognize, the printer is going to go along with what the software instructs.
If using Adobe Reader DC,
Use "Shrink" or another available setting(s) to print the content without missing the edges of that content.
General Example - Adobe Reader DC - Print Menu
Manage Print Output with Print Preview_PDF_1E
References
Product Specifications for the HP ENVY Pro 6420 All-in-One Printer (5SE45B)
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Pro 6420 All-in-One Printer
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08-27-2020 12:37 PM
You are welcome.
Sometimes the answer is "No, not this way."
Yes, free versions of most software have built-in limitations.
I've upgraded several software packages over the years just because I dislike being told "No."
Smiling.
Stay Safe.
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You.
Answered? Click "Accept as Solution" to help others find it.