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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Applying a Promotional code.

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09-02-2018 05:43 PM
I just signed up for my instant ink subscription and completely forgot to enter in the Promo code Instant2 for 2 free months of instant ink access. Is there anyway I could still get that applied to my account?
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Accepted Solutions
09-02-2018 06:49 PM
Yes, absolutely the promo can be added to your account!; enlist the assistance of Instant Ink chat, or voice support to add the promo code.
09-03-2018 10:47 AM
Hey there! @JSong14, Thanks for stopping by the HP Support Forums!
I understand you have issues activating 2 months free trial to your instant ink account.
Don't worry I'll try to help you out.
Did you make any changes to your printer?
Have you registered for instant ink services?
@I-KnowThings, Sorry to jump into this thread. Just want to help the customer further.
@JSong14, As the expert replied all the things suggested are valid.
However, if you still have issues please send me a screenshot of the trial in a private message with the details below.
So, I can look at your account and get the trial applied.
Please share few details in a private message, so I can check the account details and apply the promo code for you.
Printer Model Name
Serial Number of the printer
Instant ink Email Address
Instant Ink Account Number
Address to ship the cartridge
Do you need black or colour ink cartridges?
Also, refer this article to know more information about enrolling in instant ink services. Click Here
Hope to hear from you soon!
I hope you have a great day! 🙂
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A4Apollo
I am an HP Employee