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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- As soon as I enter my WPS code, the 2620 Printer is OFFline.

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07-29-2020
11:35 AM
- last edited on
07-29-2020
02:42 PM
by
RodrigoB
As soon as I enter my WPS code, the 2620 Printer is OFFline.
Installation of the driver works smooth until that fatal event when the drivers ask for the WPS code. When entered the WPS code printed by the 2620, nothing abnormal happens. And the printer sets itself offline.
This is a surprise as during the installation, the 2620 printer is recognised and set its WIFI connexion with the computer smoothly.
Problem comes either from W10 (I disabled the FIREWALL)
From the router TECHNICOLOR TG799VN V2 (no idea here)
From the Driver which connect both W10 and the 2620 on two different network ?
This problem is being going for a year and half now. Many tries attempted with the HPDOCTOR and different Drivers.
The printer wifi light is BLUE, constant lighting so it sees the connexion in the router .
Page Information tells the followings "excuse my French" this is a french installation:
Service Number is : 29046
Silent mode: inactive
Id Hello: HP DeskJet 2600 series [648609]
Inks are both: Ready
Serial Number: [Personal Information Removed]
Micro software: TJP1FN2021BR
Automatic Update Activated:
This printer is connected to our Network with iP 192.168.1.16
Signal Power is real good.
This printer is connected to the Internet.
07-29-2020 11:44 AM
Hi,
Please press and hold the Wireless and Information buttons till the power light starts blinking, the printer will print 3 or 4 pages.
Please include a picture of the last page, the one with the title "Wireless Printer Test Report".
Shlomi
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