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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎07-12-2022 09:01 PM

HP Recommended
Product: OfficeJet Pro 8710
Operating System: Microsoft Windows 11

For years my printer went into power save/standby mode without issue. I could always wake it easily by sending a print job.

 

Lately (not sure how long ago this started) I’ve noticed that it turns completely off after only a few minutes. Powering up the printer every time I want to print is driving me crazy.

 

Any ideas what may have changed and how to fix it?

1 REPLY 1

‎07-16-2022 01:07 PM

HP Recommended

Hi @teddystiles,

 

Welcome to the HP Support Community

 

I understand you are facing a sleep mode issue with your OfficeJet Pro 8710. Not to worry I will help you to get a resolution to resolve the issue.

 

You may go ahead and update the printer firmware 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.

If the issue persists then please change the settings on Schedule Printer On/Off.

 

If the issue persists, then follow the below instructions.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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