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‎07-12-2023 01:33 PM - last edited on ‎07-14-2023 03:25 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer

Hello,

 

I need help.  Every month I print mailing label for my Non-Profit  401c.  I'm using Avery Labels 5961.   I'm  sending my newsletters out via USPS Bulk Mail.  I haven't had any issues for months and months. 

Today I printed 13 pages of labels.  The alignment on the first page is off.  All the other pages are right on.  On the first page, the Bulk Mail barcode is slightly above and off the label.  The Post Office will not accept the labels if the full barcode (height & width) is NOT on the top of the label.  On my page one, the top of the barcode is just above the actual label.  Can anyone help me.  I don't know how to fix this.

 

Thanks! 

Category:
1 REPLY 1

‎07-18-2023 10:23 PM

HP Recommended

Hi @RMMC2023,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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