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Guidelines
To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Color Laser Jet Pro MFP M281cdw
macOS 10.15 Catalina

What in the world is going on???  This started with a cartridge that was almost empty.  i thought by putting a new cartridge in it would fix itself!  HELP!  This printer is not that old but it is out of warrenty 😞IMG_1154.JPGIMG_3604.JPG61396783065__1C527838-6E0C-43FA-A2F5-DB415F6901F6.JPG

1 REPLY 1
HP Recommended

Which cartridge did you replace? That type of defect is typically a bad cartridge or a failed High voltage power supply. Was the issue the identical before and after the change?  It could be a bad contact. If you print out the supplies status page from the control panel what does it look like

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