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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-19-2025 02:52 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: Microsoft Windows 8.1 (32-bit)

Blue does not print except if the object is small.  Otherwise I get reddish area with blue streaks.  I have cleaned heads and rebooted.  No help on community board, and printer out of warranty.

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