Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I had problems with the HPsmart on my computer saying; out of paper, even though it wasn't.
So then I clicked on back to factory setting on my printer, and got to know that my ink cartridge doesn't work unless I have HPinstant ink account. But I have a HPinstant ink account. What do I do?
@JNteacher, Welcome to HP Support Community!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
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TEJ1602 I am an HP Employee
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