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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Back to factory settings, but how to use it again?

HP Recommended
HP envy photo 6220
Microsoft Windows 10 (64-bit)

I had problems with the HPsmart on my computer saying; out of paper, even though it wasn't. 

So then I clicked on back to factory setting on my printer, and got to know that my ink cartridge doesn't work unless I have HPinstant ink account. But I have a HPinstant ink account. What do I do?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@JNteacher, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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