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‎08-11-2019 04:32 PM

HP Recommended

I am using Mojove 10.14.6 . Everything is up to date the printer software and my computer.  It's till printing black backgrounds on pdfs.

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‎08-13-2019 10:34 AM

HP Recommended

Had the same problem and figured it out! I have a MacBook Pro for reference. I had to switch my PDF reader from Preview to Adobe Acrobat Pro and it fixed the issue completely. Not sure if it'll work the same for Windows, but it wasn't a printer issue, it was a PDF reader issue. Just make sure to print directly from the Adobe program.

Hope this helps!

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‎08-28-2019 08:43 PM

HP Recommended

does it have to be "pro" or can it be the free version? Also, how you switch the default viewer?

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‎09-10-2019 10:56 PM

HP Recommended

I am having the same problem and it is driving me crazy! Please help

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‎09-10-2019 11:00 PM

HP Recommended

Can you explain how to do that?

 

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‎10-28-2019 08:56 PM

HP Recommended

Downloading and printing as jpeg worked! Thanks so much! 

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