Black box around image/clipart

[Katski]

The problem happens when I am printing a pdf file. It happens when I print from a website or print from preview on my laptop. When I put my mouse over the clipart I could see a light blue box around the clip art. I think my HP is just printing it in black ink now. I have mac OS Mojave 10.14.4. I tried to update my HP software, but it said there was no update available.

[Katski]

[Snewsie03]

Jessica- did you fix this?  I have the same problem and ironically it’s almost the same picture!  It’s a File purchased Fromm TPT.  The darn glue stick keeps printing with a black box!

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@jessicaharris wrote:

Recently a black box has been apperaing around images that I am printing, please help me fix it. Thank you! Jessica

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[senan6806]

@Katski

Could you print the PDF file as an image an check if the printer document contains black box. Instruction on how to print the PDF file as an image can be found here. 

[Katski]

HI,

I don't have acrobat program. What I did do was save the image as a jpeg file and then printed the jpeg file and that worked!

[Snewsie03]

Oh my goodness Katski, it worked for me!!!!!

 THANK YOU!  I'm so happy!

[senan6806]

@Katski

Glad to hear that you found a work around. If you need any help, feel free to reach out to us. Have a great day!

[SFreund]

I am having the same frustrating issue with the black box when I print a file from TPT!  I tried to save it as a jpeg as you said, but it only gives me the option to save as "PDF" or "all files"  Any ideas?

[pandasrock]

I'm having the same issue with my HP Deskjet 3755 and I was wondering if anyone found a solution???? I thought this was only my issue.. However I bought some documents that I want to print for my classroom and I cannot do this because of the printer. I just bought it and was wondering if anyone found a solution. 

Thanks 

[SFreund]

I finally figured out how to fix it on a Mac (so it may be different if you’re using a PC), but I downloaded the file, 

Select:

-Print

-Open pdf in preview 

-Select page

-File

-Export

-Change “format” to jpeg

-Save to desktop

-Select file from desktop and print

The only downfall is you can’t do an entire file at once. You have to do page by page.