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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Black ink does not dry on photo gloss paper

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12-07-2018 10:27 AM
I have purchased DeskJet Ink Advantage 4535 all in one printer. I am using this for more than two years. Recently i thought of printing photos on it. I have bought kodak high gloss photo paper and started printing on it. Apart from black other colors have dried instantly. evern after days, for a samll touch of a finger, the black ink comes off.
I suspect if this is any cartridge problem? Should i change the Media? Should i try different paper on a whole?
12-08-2018 04:08 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
Is the copy working?
Was the printer working fine before?
Try using a different Photo paper and check if you are facing the same.
For your reference:
For the best print quality, HP recommends HP Premium Inkjet papers. Paper that is too thin, too slick, or too stretchy can jam the product. Paper that has a rough or fibrous texture or that does not accept ink can cause printouts to smear, bleed, or not be filled in completely.
Click here (in English) for more information on HP Inkjet media.
Choosing the best paper for the print job
The best paper for the print job depends on the type of print job. Check this list for the best type of paper for the print job being printed.
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HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage, with no show-through, which makes it ideal for newsletters, reports, and flyers.
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HP Photo Paper, HP Premium Photo Paper, and HP Premium Plus Photo Paper are high-quality, glossy-finish or matte-finish, photobased papers. They look and feel like photographs and can be mounted under glass or in an album. Photo papers dry rapidly and resist fingerprints and smudges. These papers are available in several photo-card sizes for printing borderless photos on compatible products.
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HP Inkjet T-Shirt Transfer Iron-On paper can be used to transfer designs or photos onto T-shirts, sweatshirts, and fabric crafts.
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HP Premium High-Gloss Transparency Film and HP Premium Plus Inkjet Transparency Film make color presentations vivid and even more impressive. This film is easy to use and handle and dries quickly, without smudging.
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HP Everyday Photo Paper, Semi-Gloss or Matte, is coated on both sides for two-sided copying. It is perfect for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
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HP Premium Inkjet Paper is the ultimate coated paper for high-resolution usage. A smooth, matte finish makes it ideal for special documents.
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HP Professional Brochure & Flyer paper is matte-coated or glossy-coated on both sides for two-sided use. It is the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.
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60 to 135 gsm (16 to 36 lb.) copier paper or letterhead
Keep me posted.
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
12-09-2018 09:25 AM
@Raj1788,
Thank you for your response. Further to your questions, please find my answers below.
Is the copy working?
- Punnana : Yes, Copy is working. But not tried copying on a photo paper. On plain paper it is working fine.
Was the printer working fine before?
- Punnana : Yes, It was working fine. Long back i have take some text print on after market photo glossy paper. That worked fine. But, at that time, i was haing the original cartridges that came with my printer. Later i have purchased HP 680 cartridge set from the market. Which seems original to me. with these i started seeing the problem.
I will change the paper and give a try. Once i tried with these, i will update you.
Can i get some information on the location to purchase HP photo paper?
I live in yelahanka, bangalore.
12-09-2018 10:56 AM
I see that you were interacting with @Raj1788. I'd like to help.
Thanks for the reply.
I appreciate your time and effort.
Yes, you can try with the different set of paper.
You can order paper from HP online store
Or else, I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee