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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Desk jet 1512- ink light for black ink flashing.  Went and purchased new cartridge rebooted and light still flashing.  Printer will not even run a test. 

1 REPLY 1
HP Recommended

Hi @Kim2165,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

Follow these troubleshooting steps:

 

Check if the Cartridge is Installed Properly

  1. Turn off the printer and unplug it.
  2. Open the ink cartridge door.
  3. Remove the black ink cartridge and inspect it.
  4. Reinsert it firmly until it clicks into place.
  5. Close the cartridge door and turn the printer back on.

 

Clean the Cartridge Contacts

If there’s dust or dried ink on the cartridge contacts, the printer might not detect it.

  1. Turn off the printer and unplug it.
  2. Remove the black ink cartridge.
  3. Use a lint-free cloth or cotton swab slightly dampened with distilled water.
  4. Gently clean the gold-colored contact points on the cartridge.
  5. Let it dry for 5-10 minutes, then reinsert the cartridge.

 

Verify the Cartridge is Genuine & Correct

  • Ensure you’re using an original HP 61 Black ink cartridge (or HP 61XL for high yield).
  • If using a third-party or refilled cartridge, the printer may not recognize it.

 

Reset the Printer

  1. Turn off the printer.
  2. Unplug it from the power source.
  3. Wait for 60 seconds.
  4. Plug it back in and turn it on.

 

Check for Firmware Updates

Sometimes, an outdated printer firmware causes ink detection issues.

  1. Go to HP’s official website.
  2. Enter your printer model (HP DeskJet 1512).
  3. Download and install the latest firmware update.

 

Try a Hard Reset

  1. Turn on the printer.
  2. Press and hold the Power button and Cancel (X) button for 15 seconds.
  3. The printer will restart—check if the light stops flashing.

 

Use a Different Cartridge (If Possible)

  • If you have another HP 61 Black cartridge, try installing it.
  • If the light stops flashing, your new cartridge might be defective.

 

Let me know if this helps! 😊

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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