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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Blank Pages or printing only some parts of pages

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02-28-2019 02:02 PM
Since 4 days my printer deskjet 2540 stoped printing most part of documents. Most pages are blank or pint only whats within table contents, not simple text. I observe when i click print, the printer status gets yellow and when the page (blank) comes off the printer changes to green again. I could only print a scan, nothing more. thats very weird. I think i must have clicked some buttons on the printer. The printer also loses the wireless connection in seconds. Can you Pls help? thank you
03-01-2019 12:57 PM
@avaz, Welcome to HP Support Community!
Before I could suggest any troubleshooting steps, I would like to know the following:
- Which is the OS that you are using?
- Is the wireless light on the printer stable?
- Does the print quality report look good? If you haven't checked, follow the steps:
-
Load clean, white U.S. Letter or A4 paper in the input tray, if necessary.
-
Touch and hold the Power button (
), and then press the Cancel button (
).
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Let go of the Cancel button and then the Power button. The test page prints.
Keep me posted.
Thanks 🙂
TEJ1602
I am an HP Employee