Blank pages - HP Deskjet 3752

[UMBROWN]

My printer, HP Deskjet 3752 is printing blank pages.  I have uninstalled and reinstalled the application and checked for updates. But, there are still printing blank pages.  Can someone assist?

Thank you.

[sandytechy20]

@UMBROWN

Welcome to the HP support community.

I understand that your printer is printing blank pages, and I am glad to assist you.

Did you make a copy and check if that prints fine?

[UMBROWN]

It is not printing any text on the pages.

Thank you

[sandytechy20]

@UMBROWN

Use HP Utility to clean the ink cartridges from your Mac.

• Load plain paper into the input tray.
• Click the Apple menu, and then click System Preferences.
• Depending on your version of OS X, click Print & Scan or Printers & Scanners.
• In the Print & Scan or Printers & Scanners window, select your printer, and then click Options & Supplies.
• Click Utility, and then click Open Printer Utility.
• HP Utility opens.
• Click Clean Printheads , and then click Clean.
• A Print Quality Diagnostic page prints.
• Figure : Print Quality Diagnostic page
• 
• Examine the Print Quality Diagnostic page.
• If the print quality is acceptable, click Finish. You can stop troubleshooting.
• If the print quality is unacceptable, click Cleaning Level 2 to continue the next level of cleaning.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[UMBROWN]

Hello Sandy,

I tried the steps you suggested, however, it still printing blank pages. Please advise.  Will I need to purchase another printer?

[UMBROWN]

I am using HP cartridges and they are not low.

Thank you.

[sandytechy20]

@UMBROWN

This seems to be a hardware issue and requires one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP Support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely,

Cheers.