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‎05-13-2022 06:24 AM - last edited on ‎05-15-2022 07:16 AM by Retired

HP Recommended
Product: HP ENVY 6055 All-In-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Since clearing a paper jam I am getting pages printed blank instead of with intended content. Is there a fix for this?

1 REPLY 1

‎05-16-2022 08:27 AM

HP Recommended

@vmcallister

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Does the copy print out the same way? 
  • What's the application you are trying to print from? 
  • Have you tried printing from a different application or device? 

While you respond to that, let's try these steps: Black or Color Ink Not Printing, Other Print Quality Issues-https://support.hp.com/in-en/document/c06543527 By the end of the article you will be able to isolate the issue.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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