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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DeskJet 2710 All-in-One Printer

Blinking lights on printer fault E E hp deskjet 2710

The printer went into flash mode, there is no response no matter which button I press (for a while).
I checked cartridges everything is fine, I checked jammed paper everything is clean.
I disconnected and reconnected to the electricity, I waited 2 minutes and nothing helps.

What could be the problem and how can it be fixed?

2 REPLIES 2
HP Recommended

Hi @michael20222,

 

Welcome to the HP Support Community

 

I understand you are facing a blinking light issue with your HP DeskJet 2710 Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.

If the issue persists, then please follow the steps mentioned in this document: HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

Hi community!

 

I understand that your printer is probably experiencing the E3 error. Try following the steps in the link below:

 

https://support.hp.com/us-en/document/ish_2040935-1816767-16

 

SofiaML
HP Support Community

I work on behalf of HP.
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