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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎05-26-2022 11:28 PM

HP Recommended
Product: HP DeskJet Ink Advantage 2775 All-in-One Printer

When i try to connect my printer to the smart app it shows blinking orange lights in which an "EE" icon appears. I have already tried to disconnect the printer, I have already reset it and I have taken out the cartridges and put them back in, and the error doesn´t go away. Any solutions?

Category:
1 person had the same question
1 REPLY 1

‎05-30-2022 09:28 AM

HP Recommended

 

Hi @Nicole301,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand you are facing blinking light issues.

 

EE indicates that the printer is an error state.

 

Try the suggestions-

 

 Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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