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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎11-19-2025 02:41 PM

HP Recommended

I have an HP 5100 series and it CONSTANTLY ends up with a blinking power light and saying “printer is busy” when I try to print. The printer can be on and unused for days but the minute I try to use it, this happens. Other times, it’ll work just fine then do it randomly in the middle of a print job. Once the power button starts flashing, The ONLY way to make it stop is to unplug the printer for a minute or more and then plug it back in. Sometimes I have to completely uninstall/remove it then reinstall it again. I am getting so frustrated!! It never did this before but over the last 6 months it’s been happening more and more and more!!

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2 REPLIES 2

‎11-22-2025 11:06 AM

HP Recommended

Hi @Ssprinkle87,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I’m really sorry you’re dealing with this. A blinking power light and repeated “printer is busy” messages are definitely not normal, and I understand how frustrating it is when it keeps interrupting your printing.

To help you correctly, I first need to confirm exactly which HP 5100-series model you have.

The “5100 series” name is used across several different product families, and each behaves differently:

  • DeskJet 5100 series
  • OfficeJet / OfficeJet Pro 5100 series
  • Envy 5100 series
  • DesignJet 5100 series
  • PageWide 5100 series

Each family has different troubleshooting steps, firmware, and error behavior, so the correct model is important before we give steps.

Could you please share the full model name printed on the front or bottom of the printer?
(Example: HP OfficeJet 5100, HP DeskJet 5120, HP ENVY 5155, etc.)

Once I have the exact model, I can provide the right steps to fix the blinking power light and “printer busy” issue permanently.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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‎11-22-2025 11:18 AM

HP Recommended

Hi. The model is HP Smart tank 5000 (hp smart tank 5100 series). Product number 5D1B6A. Hope that helps! Thank you for your help 

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