Blinking power light every day have to re-plug

[DJ113]

I’ve tried all the power down ideas but the printer says it’s busy and freezes every day. 
Is there a way to do factory re-set?

The printer is quite new. Should I return it?

thanks. 

[TEJ1602]

@DJ113, Welcome to HP Support Community!

The Power light blinks at a steady interval when the printer is processing a print job. If the Power light blinks fast, the ink cartridge door might be open, or the printer might be in an error state.

If an error message displays on the computer screen, follow the on-screen messages to resolve the issue. If a message does not display, continue with these steps.

Step 1: Close the ink cartridge door

Make sure the ink cartridge door is completely closed.

1. If the ink cartridge access door is open, close it.

2. If the cartridge access door is closed and the light is Power light blinking fast, the printer is in an error state. You can then resolve by following the on-screen messages on the device you are printing from. If you do not see any onscreen messages, try printing a document to generate an on-screen message.

Try to print. If the issue persists, continue to the next step.

Step 2: Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.

Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.

To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

Hope this helps! Keep me posted. 

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