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‎03-26-2022 08:31 PM

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer

Hello, I have a HP DeskJet 4100 series printer.  I had 2 jobs waiting to be printed and they did not print.  I figured out my printer was out of black ink.  I was surprised because I had a 67XL cartridge and I really have not printed too many pages.  Anyway, I bought a new cartridge and inserted it and shut the door tight.  The power button is blinking.  Nothing else is lit.  I tried to turn the printer off and nothing seems to work to do that.  I followed instructions to try to print a new page and nothing happened.  I went and deleted the print job that had already been requested and still the light blinks.  I know this has happened before and maybe corrected itself it I unplug the printer and then plug it back in.  I want to get it fixed without unplugging it.  This printer has been very irritating since i got it this past December.  Does anyone have any suggestions as to what the problem may be?  Thank you!  

 

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1 person had the same question
1 REPLY 1

‎03-26-2022 08:53 PM

HP Recommended

I finally unplugged it and now it's working again.  

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