• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎05-09-2023 01:34 PM

HP Recommended

Hi,

My HP OfficeJet Pro 9022e printer (purchased only 6 months ago) displays since reswitching it on his morning a blue screen with following error code 83C0000B and a  switch on icon. There is no connection any more between printer and PC (WLAN). The printer is blocked. It is not possible do reset it. Do you have any idea, what i could do?

 

.Blue Screen an d Error CodeBlue Screen an d Error Code

 

 

Tags (1)
Category:
19 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-11-2023 04:39 AM

HP Recommended

Spoke to HP its a critical firmware update that is currently been investigated. It is worldwide. Best to contact HP and lodge an investigation so that they give you the appropriate support or compensation.

View solution in original post

6 people found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎05-11-2023 04:39 AM

HP Recommended

Spoke to HP its a critical firmware update that is currently been investigated. It is worldwide. Best to contact HP and lodge an investigation so that they give you the appropriate support or compensation.

6 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.