• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎11-09-2019 06:29 AM

HP Recommended
Product: HP Office Jet Pro 8730
Operating System: Microsoft Windows 8.1 (64-bit)

This morning I received this Error Code B8BCE64E.  I don’t know what the code means and I don’t know how to fix whatever I’m supposed to fix.  Any suggestions?  Thanks.

1 REPLY 1

‎11-09-2019 07:54 AM - edited ‎11-09-2019 07:59 AM

HP Recommended

Hi @DMVMT 

 

Did you change your router/modem from your ISP recently?

 

This issue has been known to happen with one or more local Internet service providers (ISP) in some countries in Europe, after router firmware has been updated. These errors have occurred when using printers on a wireless network from Ubee router models EVW3226 and UVW321B, here you have a document related for this kind issue

https://support.hp.com/us-en/document/c04760896

 

hope help you to solve your issue

I work on behalf of HP, regards.
Click the KUDOS thumb; up on the left to say 'Thanks' Make it easier for other people to find solutions
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.