Blue Screen and error B3C53C78

[trevorb4]

The printer is showing a blue screen and code B3C53C78 with flashing lights.   If I unplug the printer and turn it back on it will work for a brief time, but ultimately returns to the blue error screen.  The amount of time between blue screens is decreasing precipitously.  What does the error mean, and how can to fix the issue?

Thanks,

Trevor

[sandytechy20 · Accepted solution]

@trevorb4 

Welcome to the HP support community.

I understand that you are getting a B3C53C78 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.