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‎02-06-2023 08:26 PM - edited ‎02-06-2023 08:27 PM

HP Recommended
Operating System: Microsoft Windows 11

 

PRINTER:  HP OFFICEJET PRO 6968


Hello!  My printer has been printing Blue ink as Pink, I have tried to clean the print head 4 times and tried other things in the maintenance panel.  We have ordered a different set of ink and it still has not solved the issue.  PRINTER: HP Officejet Pro 6968

1 REPLY 1

‎02-14-2023 07:47 AM

HP Recommended

Hi @Bradyn65,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If you have performed all the steps from this document and changed the cartridges and still having issues, then it could be hardware. 

 

Also, try updating the firmware and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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