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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-25-2025 05:59 PM

HP Recommended

have turned my printer on and off and continue to get the same results.  A blue screen with error coded D81AE404.  I see on other posts that the printer needs to be reset.  Can I please get directions to fix this?

1 REPLY 1

‎06-26-2025 03:59 PM

HP Recommended

@Kanyeprinter, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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