• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎06-13-2023 07:45 AM

HP Recommended
Product: HP LaserJet Enterprise 700 color MFP M775dn
Operating System: macOS 12.0 Monterey

The HP LaserJet 700 color MFP M775 we have keeps resetting to the default Bonjour name after a while (a few days I think). We also have a HP color Laserjet MFP E87640 where the name set stays just fine. Any ideas? I have the lates firmware for the printers as of this typing.

 

I have set a manual IP address and disabled IPv6 as suggested in one of these threads. Doesn't help.

 

https://h30434.www3.hp.com/t5/Unanswered-Topics-Printers/Bonjour-Service-Name-changes-unexpectedly-a...

 

https://h30434.www3.hp.com/t5/LaserJet-Printing/Bonjour-Service-Name-changes-unexpectedly-after-bein...

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.