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HP Recommended
Officejet Pro 8710
Microsoft Windows 10 (64-bit)

Just installed new 8710 printer with full driver software, Windows, wireless. Trying to print borderless from Adobe In Design on 8-1/2" x 11" paper. I've encountered 2 problems:

 

1. Won't allow me to select both Borderless and Plain Paper. Why not? I have to trick it out by selecting a different paper type, even though I'm actually printing on plain paper.

 

2. (This is the more important issue for me) When printing Borderless, it resizes my image, which throws off the centering. I want it to print exactly what I have on my In Design document, not resize it, not push my image out to the paper edge. My logo should be 1/8" from paper edge, but the printer resizes and pushes my logo out to the paper edge.

8 REPLIES 8
HP Recommended

@22forum_name

 

Printer won't support borderless printing on plain papers. It always leaves borders (or margines) on plain papers

 

Figure : Margins in portrait orientation Image: Margins in the portrait orientation

  1. Left-side print margin
  2. Right-side print margin
  3. Top print margin
  4. Bottom print margin

 

   Its specs:

 

     https://support.hp.com/us-en/product/hp-officejet-pro-8710-all-in-one-printer-series/7902014/documen...

 

Regards.

BH
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HP Recommended

Thank you for answering my first question. I'm still wondering about my second question.

 

If I'm printing on 8-1/2" x 11" HP glossy brochure paper, it does allow me to print borderless. But it resizes my document (enlarges it), pushing the image out to the edge of the paper, not printing exactly what I see on my document.

 

I'm printing from Adobe In Design. On the document, my logo is 1/8" inside the paper edge, and that is how it printed on my old printer. But on this new HP 8710 printer, when I print borderless, it enlarges everything slightly so the image reaches the edge of the paper. Instead of being 1/8" inside the paper edge, my logo prints at the very edge of the paper.

 

Is there a setting I need to change so it doesn't enlarge my image when I print borderless?

 

 

HP Recommended

@22forum_name

 

No, it does not support this. I have not tested with HP glossy brochure paper but please try the following trick to force printer to print as a photo.

 

(a) Save document as image file,

(b) Using HP Photo Creations software to print,

(c) Select paper as photo paper on the list.

 

Hope the trick helps.

 

Regards.

BH
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HP Recommended

Hi 22forum_name.

 

HP Photo Creations supports PNG and JPEG image formats, so if you go with Banhien's approach, export your page from InDesign in one of those.

 

Then open the Prints menu in HP Photo Creations and choose the 8.5 x 11 preset. Here are step-by-step directions:

 

https://www.rocketlifesupport.com/portal/kb/articles/adding-photos-to-quick-prints

 

HP Photo Creations is a free download for macOS and Windows at www.hp.com/go/hppc.

 

One other thing to check is whether you've installed the full-feature drivers for your printer. Our office 7510 didn't print borderless with the basic drivers.

 

https://support.hp.com/us-en/product/hp-photosmart-7510-e-all-in-one-printer-series-c311/5070118/mod...

 

Hope this helps,

 

RocketLife 

 

Quick PrintsQuick Prints

RocketLife, developer of HP Photo Creations
HP Recommended

Thank you for replying.

 

I'm blinking in confusion that my new HP printer won't print my In Design document as it is without enlarging it. I'm a business and print many, many different documents from In Design every week. It's completely unworkable to have to constantly save them as an image file and go through another program to print.

 

I've always used HP printers, and they've always printed from In Design beautifully -- printed borderless exactly what was on my document without altering the size. Why is this new printer different?

HP Recommended

Hello again.

 

Did you install the full-feature drivers?

 

Whoops. I see from your first post that you did. Odd. Is there any difference when printing from the InDesign dialog vs. the system dialog?

 

RocketLife 

RocketLife, developer of HP Photo Creations
HP Recommended

Haha when I select "borderless" it moves the entire page up the distance of the bottom border.   In other words, the bottom border doubles and the page content goes too close to the top.  This is Win 10 and MS word.  If I save to pdf and print from Adobe, then it does the borders correctly (but images look like crap).  I've spent hours on this issue.   Sheesh.

 

I am also a bit stumped on the paper type issue.  I have hp paper, yet nowhere on the package does it say what category to select in the printer dialogue.  So I have to guess if I have matte professional when I have an hp brand of paper!  Seems like quite an oversight.

HP Recommended

Thanks for the tip. I was having trouble printing borderless (on 2 different HP printers) until I tried using HP Photo Creations. Worked like a charm!

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