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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-08-2025 08:15 AM

HP Recommended
Product: HP OfficeJet Pro 9730e Wide Format All-in-One Printer
Operating System: macOS 12.0 Monterey

I set up my new printer this week and printed borderless 8.5x11 and 11x17. Next morning I was getting error messages on paper trays and after unplugging the machine for a minute those messages went away but unfortunately I am no longer getting borderless pages in either size. This is the primary reason I bought this printer and the fact that it did print borderless a few times, then stopped, is really frustrating. I've tried printing from Adobe Acrobat, InDesign, and Preview all with same results -- about a quarter inch border all the way around on each page.

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