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‎09-07-2020 02:39 AM

HP Recommended
Product: OFFICEJET 4650

By mistake I bought wrong cartridges for my printer. The printer uses Ink 63 and bought the black & tricolor cartridge 65. The store won't take it back because the cover was opened. I didn't realize this until I got error message that the cartridges are incompatible. It was a genuine mistake and I feel pretty bad about it loosing my money.

Can you please help for the replacement?

1 REPLY 1

‎09-09-2020 06:21 PM

HP Recommended

@Amit4650, Welcome to HP Support Community!

 

Noting to worry, please reach out to the HP Support in your region regarding the ink replacement.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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