Built-in network capabilities have been disabled

[Ash2]

Attempted to connect my HP Officejet Pro 6830 printer to the wireless network but it states that “Built-in network capabilities have been disabled. Contact your administrator or the person who set up the printer”.

I set it the printer myself and there was no administrator. It hasn't worked since I had to change the router.

I understand that I must fully reset the printer back to factory defaults.  I will also need to reconfigure the wireless to my new router.

Can you help, please?

[Dvortex · Accepted solution]

Hello, @Ash2 – Greetings!
 

Thank you for joining the HP Forums! I am happy to be of your assistance.

I understand you need to reset your printer. I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

Let me know how it goes. Good luck!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[volives]

Hi

I am also having the same issue for Officejet 8600 

cannot i get the steps to enable the network capabilities 

[lee1212]

Hello,

I also have a problem with my HP Officejet 7612. Can you help me and send me troubleshooting steps.

Thank you so much

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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