cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
b00ja
New member
2 1 0 0
Message 1 of 4
112
Flag Post

Bypass SETUP Cartridge Deskjet 3520

HP Recommended
HP Deskjet 3520
Microsoft Windows 10 (64-bit)

Hello,

 

i had to reset my printer and now it is asking for SETUP Cartridges which i dont have anymore as it has been already setup with those.

Any instructions on how to bypass this would be appreciated.

Thanks!

3 REPLIES 3
sandytechy20
HP Support Agent
HP Support Agent
25,621 25,502 1,407 1,476
Message 2 of 4
Flag Post
HP Recommended

@b00ja

 

Welcome to the HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
b00ja
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Hi, 

thanks for the reply!

I already found the hp support document but my issue cannot be solved, since my issue is specifically not listed there

 

I had setup cartridges delivered with my printer, set it up, printed fine for like 150 pages but had to reset it via the hidden service menu. Now it asks for setup cartridges again which i do not have anymore. 

There are original cartridges (not labeled with setup) in it.

 

Any help would be appreciated.

 

Reply
0 Kudos
sandytechy20
HP Support Agent
HP Support Agent
25,621 25,502 1,407 1,476
Message 4 of 4
Flag Post
HP Recommended

@b00ja

 

This night requires one on one interaction to fix the issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation