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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I have the same issue.  My control panel does not light up just has the error message on the screen

HP Recommended

@Mel110

 

I have already sent you the reset instructions in a private message. 

Let me know how it goes.

KUMAR0307
I am an HP Employee

HP Recommended

I received your instructions however my control panel is not on as it has the error message in the window so I am unable to complete the steps you sent.  Thank you

HP Recommended

@Mel110

 

In that case, please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

HP Recommended

Please help me bypass for my envy 7155!

HP Recommended

@Ashton326

 

I have sent you the reset instructions in a private message. Kindly check the same.

 

Let me know how it goes.

KUMAR0307
I am an HP Employee

HP Recommended

Hi. I just got a refurbished envy 7155 and don't have the setup cartridges. How do I bypass this?

Thank you in advance 

HP Recommended

@JKPhotography, Welcome to the HP Support Community!

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

I have the same issue with the envy photo 7155

HP Recommended

@Bubbletoes, Welcome to HP Support Community!

The only option left is to perform an OOBE reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.