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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Bypass - SETUP Cartridge for ENVY 7155

Create an account on the HP Community to personalize your profile and ask a question
11-18-2020 11:50 PM
I have already sent you the reset instructions in a private message.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Let me know how it goes.
KUMAR0307
I am an HP Employee
11-19-2020 09:44 AM
In that case, please reach out to the HP Technical Support team in your region regarding the service options for your printer.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
KUMAR0307
I am an HP Employee
12-04-2020 12:36 AM
I have sent you the reset instructions in a private message. Kindly check the same.
Let me know how it goes.
KUMAR0307
I am an HP Employee
12-10-2020 02:20 AM
@JKPhotography, Welcome to the HP Support Community!
I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
12-22-2020 08:04 AM
@Bubbletoes, Welcome to HP Support Community!
The only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee